My wife and I stayed at the Hotel Dragonfly on the 6th October and couldn't be more pleased with the hotel!
My mother in law booked it for us as a wedding gift as we are newlyweds, she has been singing Sam's (one of the owners) praises as he been so helpful and this was the case when we arrived to check in. He explained and recommended nearby bars and restaurants, we couldn't ask for anything more.
We parked at the nearby Chester Racecourse car park, which a minute from the hotel. We arrived early and were allowed to check in an hour early than stated as our room was ready. Sam carried our case to the room and told us to ring reception if we required anything else. The room was fantastic! We had the Superking room, which was a good size, complete with tea/coffee facilities, TV, amazing bathroom and classy decoration. The bed was so comfortable, we didn't want to leave the room!!!
The hotel is located a two minute walk from the excellent bars and restaurants that Chester has to offer, the location couldn't be any more perfect. Our room was facing the road, but we heard no traffic at all, the road is really quiet.
The following morning we had breakfast and I can't describe any other way than amazing! It is cooked from fresh and the quality is first class. The assistants (Sam and a girl) were so attentive, nothing was too much work for them.
Overall, the hotel is ideal, well worth every penny, we can't praise it enough! The location is awesome, decor beautiful and the staff are superb! They are genuinely interested in all of their guests, asking how our day/night was, what our plans were etc. The hotel is worth every one of its 5 AA stars, we will definitely be returning!!!
Sam was the Consumate host.
Nothing was too much trouble and would highly recommend this 5 star grade II listed building and its staff to anyone.
Businesses take note - this IS how to look after your guests.
Bed was amazing and had a quick tour of the other rooms. Will be back.
This is the second time that I have stayed at Hotel Dragonfly and it just gets better and better each time. The rooms are beautifully designed and immaculately clean. The bed is so comfortable that I had the best night's sleep I've had in a while. Sam was a fantastic host and Amy was incredibly attentive at breakfast (best scrambled eggs I've had in ages!).
The location of the hotel is perfect and it feels very much like a home from home. I cannot recommend it highly enough.
“Perfect. Worth every penny.”
Well, there's already loads of excellent reviews for this place, so I really didn't have to write this, but the Dragonfly really is so good I feel it's my duty! 5 stars well deserved as there's not a detail out of place. It's a small boutique hotel, half a dozen or so rooms, and I don't think there's anything else like this in Chester. Everything as it should be, well maintained from the front door throughout, ultra clean, ultra smoke-free, plush furnishings, and a great retro-yet-modern artistic design and feel to the place. Our room had big flat tv and separate ipod dock speakers for the techno-types. Great breakfast slow-cooked on the Aga, with quality ingredients, even the yoghurts at breakfast were nice luxury ones! Kelvin and Lucie were wonderful hosts, just genuinely lovely people who really do want to make your stay as enjoyable as possible. Free access to the pool / jacuzzi at the hotel 2 minutes' walk away too, nice bonus. The cost is of course higher than your average dreary hotel, but rightly so, and not overly so. It was our 10th Anniversary so I didn't want to mess it up with some expensive but average, over-corporate hotel - and in the Dragonfly I found the perfect place.
“Worth every penny - eager to return.”
From start to finish the experience was amazing. Kelvin was an absolute gem to have running the place and provided such amazing customer service. He directed us to the hotel and even called us back to check we hadn't got lost! A warm welcome and great advice on places to try, we'd never of found the places without his advice. Room (one) was quite possibly the nicest hotel room we've stayed in, the attention to detail was outstanding and the room decoration was so unique - and the bathroom...well...you have to go and see for yourself. Plush bath and fantastic shower with the all the top fittings you'd want to see in such a hotel. As for breakfast...it was worth the effort of getting out of bed for, without doubt, and Lucy's service matched the attention of Kelvin's. Hoping to come back and would recommend anyone whose going to Chester to go there and support them, because it's worth every penny.Tripadvisor
“Perfect hidden gem”
From the minute we stepped into Hotel Dragonfly we were made to feel completely at home and welcome. The chap who greeted us (who i later found out was the owner) was friendly, professional and truly could not do enough to help us. He went out of his way to recommend various bars and restaurants and then made a reservation on our behalf once we had decided. Tripadvisor
As it was my fiancees 30th birthday thay had given us a complimentary upgrade. The room was beautiful and contemporary with the most AMAZING bath and all the amenities you could need!!
Hotel Dragonfly is everything i wanted it to be and much more. I cannot describe how fabulous this hotel is. We will definately return in the future!
I can't rate this hotel highly enough, it was exactly what we wanted and is a real boutique hotel with very indivual touches and superb decor. The attention to detail is superb and the couple that run it were helpful, friendly, informative but not too intrusive as can sometimes happen in a small hotel.
We were recommended bars to drink in for pre-dinner drinks that suited our taste perfectly.
OK, let's get on to breakfast. The tables and chairs are funky and stylish and as far as I can remember all the table and chair sets are different. Even the radio was tuned to a trendy, funky station to enhance the mood. The food was delicious and cooked to order with quality ingredients.
We felt indulged from the moment we arrived and that's what we wanted from a 10th wedding anniversary break.
We will be going back.